On-Demand IT Support
Best for
- Home offices
- Very small businesses
- Businesses that only need occasional help
Pricing
Simple, Transparent IT Support Pricing for Christchurch Businesses
Choose on-demand IT support, managed device care, or fully managed IT services in Christchurch. Clear prices, no hidden fees, and reliable business IT support without surprises.
Popular with growing businesses
Fully managed support
$160 / user / month + GST
A predictable monthly IT support plan for businesses that want both proactive device management and helpdesk-style support for their team.
Includes:
- Everything in the Managed Device Plan
- Day-to-day remote IT support for your staff
- Microsoft 365 user support
- Ticket portal and device health visibility
What to know:
- $100 / hour for on-site support with no call-out fee
- Project work, onboarding, and remediation are billed separately
- 12-month minimum term
- Business-hours support with prompt response times
Managed Device Plan
$35 / device / month + GST
Proactive device care for businesses that want their computers looked after properly.
Includes:
- Managed endpoint security
- Patching and updates
- Monitoring and alerts
- Scheduled maintenance
What to know:
- $100 / hour + GST for support
- $55 call-out for on-site visits
- Covers business PCs, laptops, and supported workstations
- Support for staff is billed separately
Compare the plans
Compare the plans side by side, then choose the one that fits your business best.
| Feature | On-Demand | Managed Device | Fully Managed |
|---|---|---|---|
| Remote helpdesk | $140/hr | $100/hr | Included |
| Microsoft 365 support | $140/hr | $100/hr | Included |
| Project work | $140/hr | $100/hr | $100/hr |
| On-site support | $140/hr + call-out | $100/hr + call-out | $100/hr |
| Monitoring | ❌ | ✔ | ✔ |
| Security / Antivirus | ❌ | ✔ | ✔ |
| Patch management | ❌ | ✔ | ✔ |
| Scheduled maintenance | ❌ | ✔ | ✔ |
| Email security | ❌ | ❌ | ✔ |
| Predictable monthly cost | ❌ | ❌ | ✔ |
Which plan suits you best?
Use this as a quick guide if you are deciding between occasional support, device management, or a fully managed service.
Managed Device Plan
Best for
- Businesses that want devices monitored and maintained
- Teams with a few business computers to look after
- Businesses that want lower support rates without full managed support
Fully managed support
Best for
- Teams that rely on IT every day
- Businesses that want support for both their devices and their staff
- Growing companies that want predictable monthly costs
Why choose fully managed IT?
Fully managed IT is our most popular option for growing Christchurch businesses that want one partner for devices and staff support.
- One monthly plan that covers both your devices and your staff
- Your team can get help without every issue turning into another hourly charge
- Less downtime, fewer surprises, and clearer support costs
What fully managed IT includes
A typical fully managed plan covers proactive care plus helpdesk support for your team.
5-person business
≈ $800 / month
- Day-to-day remote IT support for staff
- Device monitoring and security
- Patching and maintenance
- Microsoft 365 user support
Most Christchurch small businesses spend between $600 and $1500 per month on fully managed IT support, depending on team size and setup.
Optional add-ons
Add specialised services to any plan as your business needs grow.
- Microsoft 365 backup
- Advanced security monitoring (MDR)
- Email protection and phishing filtering
- Website hosting from $45/month (ex. GST)
- Web and DNS filtering
- Network and server management
- Managed business fibre broadband from $119/month (ex. GST)
Local IT support you can rely on
Veltech supports small and medium businesses across Christchurch, Selwyn, and Waimakariri with clear, reliable IT help from local engineers.
Whether you need occasional help or ongoing management, we keep systems secure, stable, and straightforward to run.
We keep pricing clear, explain things plainly, and focus on making your IT reliable without adding unnecessary complexity.
Not sure which plan fits?
Tell us how your team works and we'll recommend the right level of support — no pressure.
Get in Touch
Let's Solve Your IT Challenges
Send us a message and we'll get back to you shortly
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